Technical Support  

Annual Maintenance Agreement

  • Free software updates and upgrades
  • Remote, phone, and e-mail support
  • Daily database off-site backup
  • Professional anti-virus software license
  • Professional remote login software license
  • Windows Operating System patching
  • Hardware monitoring software to monitor hardware health

$600/Station ($400/Additional Station)

     
 Disaster Recovery  

Disaster Recovery

  • Disaster recovery to the latest backup
  • Windows Rebuild
  • Extra shipping charges may apply

$250

     
 On-site Technical Support  

Per Incident On-site Technical Support

  • No maintenance agreement
  • Houston Metropolitan Area Only
  • Areas outside Houston area will have extra charges
  • Same day or 2nd business day response (depends on location)

$125/Hour


     
 Phone Technical Support  

Per Incident Phone Technical Support

  • No maintenance agreement
  • Same day or 2nd business day response (depends on work load)

$60/Hour (15 minutes increment)